Frequently Asked Questions

No, Credexa is an AI Trust Intelligence Platform. Traditional software requires you to manually input data and run checks. Credexa autonomously aggregates and analyzes data to give you the answer.

Typically under 2 minutes. Our AI engine queries thousands of databases simultaneously.

You can look up any registered business globally. We support over 190 countries and 40 languages.

Yes, our Knowledge Graph aggregates data from alternative data sources, supply chain registries, and court records to profile private entities.

The score is highly accurate and backtested against historical corporate defaults, fraud cases, and regulatory fines over the last two decades.

Procurement teams, investors, venture capital firms, banks, law firms, and enterprise M&A teams.

Credexa accelerates analysts. It replaces the manual data gathering and preliminary analysis, allowing humans to focus on strategic decision-making.

Yes, fully branded and customizable PDF exports are available on all paid plans.

Nexora AI is the parent company that developed the Credexa platform.

We use a combination of Large Language Models (LLMs) for unstructured data extraction (news, legal documents) and proprietary graph neural networks for risk scoring.

We connect to global corporate registries, court dockets, PEP and sanctions lists, patent databases, dark web monitors, and financial exchanges.

Yes, our API integrations with source databases allow us to fetch the most up-to-date records at the moment of your query.

Our AI uses probabilistic entity resolution to distinguish between companies with similar names. We also provide confidence scores for each data point.

Yes, we analyze executive and brand sentiment across major social networks and news outlets.

We traverse international corporate registry linkages to unmask shell companies and identify the individual owners.

Yes, our models natively understand and translate legal and financial documents in over 40 languages.

A lack of data is factored into the Trust Score as an opacity risk. We will clearly state what information is missing.

Yes, ESG metrics and environmental regulatory fines are factored into the Legal & Regulatory pillar.

Yes, companies can submit verified documentation through our portal to request a manual review of their Trust Score.

Yes, we offer a 14-day free trial on our Professional and Business plans.

Generating a new Trust Report or explicitly refreshing an existing report counts as one lookup.

Yes, paying annually grants a 20% discount across all plans.

Yes, you can change your plan at any time from your billing dashboard.

You will be prompted to upgrade to the next tier, or you can purchase a-la-carte lookup credits.

No, our Professional and Business plans allow unlimited team members.

Enterprise pricing is custom-quoted based on API volume, custom integration requirements, and SLA needs.

We accept all major credit cards and offer invoicing/ACH for Enterprise customers.

Yes, please contact our sales team to apply for the startup program.

You can cancel anytime with one click in your account settings.

Absolutely. We employ AES-256 encryption at rest, TLS 1.3 in transit, and strictly adhere to SOC2 Type II standards.

Yes. Your search history is encrypted and entirely hidden from other users and our model training pipelines.

Yes, Credexa is fully compliant with GDPR, CCPA, and global data privacy frameworks.

Yes, SSO (SAML/OIDC) is available on Business and Enterprise plans.

Yes, we offer private cloud and on-premise deployments for Enterprise clients.

API access is included in the Professional plan and above. You can generate keys in your developer dashboard.

Standard plans are limited to 100 requests per minute. Enterprise plans have custom limits.

Yes, you can configure webhooks to be notified immediately when a monitored company's Trust Score changes.

Our REST API can be called from any language. We also provide official SDKs for Python, Node.js, and Go.

Yes, we offer a 99.99% uptime guarantee SLA for Enterprise customers.